Service & Ordering FAQ
Answers for confident ordering
Practical guidance on delivery, returns, fit, and boutique support—kept concise so you can continue shopping with clarity.
Do you ship across the United States?
Yes. We ship throughout the U.S., with tracking provided as soon as your parcel leaves our studio partner.
What is your return policy?
Unworn items may be returned within 14 days of delivery in original condition. Final-sale capsule releases are marked clearly at checkout.
Can I get help with fit before I order?
Absolutely. Send your usual size and preferred fit, and our team will suggest the best option based on cut, fabric, and intended silhouette.
How do limited drops and capsule pieces work?
Capsule quantities are intentionally limited. When a style is gone, restocks are uncommon, so we recommend early checkout for priority pieces.
When will my order be processed and dispatched?
Most orders are processed within 1 business day. During major launches, dispatch may extend to 2 business days while we maintain careful quality checks.
How quickly can I expect support after reaching out?
We typically reply within one business day, often sooner. For time-sensitive sizing or shipping questions, include your order context for the fastest guidance.
Still deciding? Contact the boutique team or join our newsletter for new-season updates.